Shampoo & Booze 7: How To Handle Customer and House Issues on Airbnb

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Issues with the house or with customers are inevitable. This is our process on how we handle them and keep our business sustainable and our life sane. Here is a link to the electronic deadbolts we're installing this week. They are very sturdy and dependable as compared to the locks with the handles included. Cross my fingers!

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  1. Hi Jay & Ryanne,

    Recently booked a VRBO for Feb 2016 in Imperial Beach, CA. I have high hopes and great expectations.

    1. cool! sounds like the perfect place to chill in February. so much nicer than a hotel, i guarantee it.