Showing posts with label issues. Show all posts
Showing posts with label issues. Show all posts

Shampoo & Booze 30: What If My Property Gets Trashed??!!!

iTunes   YouTube   Download .mp3  Download .ogg

Our friend, Caty, has a beautiful rental in Seattle. Her design and care make it look like the home is  straight out of a magazine. As a smart single mom, she timed the property market right, worked extremely hard and bought this rental house to make extra income.

We know Caty from our other life as Scavengers (listen to our other interview with her here) where we all find cool items in the wild and sell them online for great profit. Check out her store!

So it was a huge surprise when she messaged us several months ago about experiencing the nightmare we all hope will never happen. Some teenagers sneakily rented her house, threw a huge party and trashed the place. A couple hundred drinking kids ruined the carpets and furniture, angered the neighbors and set in motion weeks of expensive cleaning and renovation.

Caty told us the entire story of how these kids were able to get around the rules and rent her house. We hear about her dealings with the police, the parents, the property management company. The good news is that she was quick enough to minimize the damage, figure out who was responsible for paying the bills and got her house back on the market as quick as possible.

Running any kind of business that deals with the public has risks. There's no guarantee life will be problem free. All we can do is have a plan in place for when a problem arises. Caty shares with us what she will do differently from now on and gave some advice for what to look out for.

See her beautiful house (all cleaned up) below, wow!











Thinking of becoming an Airbnb host or guest? Use our referral code and get $20 off your next stay or $80 credit if you become a host!

Shampoo & Booze 25: The Roof Is Done! And Other Airbnb Adventures

iTunes   YouTube   Download .mp3  Download .ogg

We had an interesting week of farmhouse adventures. While Ryanne was busy promoting the house at a wedding show, Jay was cleaning the whole thing and checking people in (and literally putting out fires with chaotic guests, [they were very confused about this]). Also, the roof on the river house renovation is done. We made the final payment and did the final walk through this week. Feels good to get that done and paid. It's a real beauty!

Thinking of becoming an Airbnb host or guest? Use our referral code and get $20 off your next stay or $80 credit if you become a host!

Shampoo & Booze 7: How To Handle Customer and House Issues on Airbnb

iTunes   YouTube   Download .mp3  Download .ogg

Issues with the house or with customers are inevitable. This is our process on how we handle them and keep our business sustainable and our life sane. Here is a link to the electronic deadbolts we're installing this week. They are very sturdy and dependable as compared to the locks with the handles included. Cross my fingers!

Thinking of becoming an Airbnb host or guest? Use our referral code and get $20 off your next stay or $80 credit if you become a host!